1. International/regional
* OIE (Paris), www.oie.int, emergency report displayed on 19 August 2004,
     follow-up reports
* ASEAN - status report, bilateral meetings, ALWG, Taskforce
* Trading countries - status and measures
* Regional meeting/seminar
* Foreign Embassies - presentation, reports
2. Inter-Agencies (MOH, Universities, MOHA, Police, Army, Wildlife Dept) - meeting.
3. Departmental - meeting, email, SMS, fax
4. General public - press releases (DVS DG), press conference (Minister, DVS DG),
     web (http://agrolink.moa.my/jph/epv/hpai.htm), local radio, mosque, leaflets
5. Farmers/Livestock Association - meetings, posters, leaflets

1. A committed government with clear policy and sufficient resources are necessary to control and eradicate the disease.

2. The Highly Pathogenic Avian Influenza Infection is trans-border in nature. In addition to strengthening border control, bilateral and international cooperation are necessary.

3. Clinical manifestations of the disease varies significantly from flock to flock. Details epidemiological of the disease in village chicken, duck and bird populations need to be fully understood.

4. Establishment of emergency response mechanism is a crucial components of disease control and eradication. An effective
notification system, identified teams and tasks, clear line of authority and communication are some of the important elements.

5. An effective surveillance system to detect presence of virus is vital. This is especially true when the disease manifestations are mild and varies.

6. Spreading of the disease can be prevented. It requires an effective movement control and awareness of the disease.

7. A strong laboratory support is important component of the disease eradication. Early diagnosis and confirmation enable quick elimination of infected host and reduce risk of further spreading.

8. The disease attracts national and international interest. Mass media played major role in dissemination of facts on the disease status and measures taken by the government to the general public to avoid unnecessary public scares.

9. Multi agencies collaboration is vital for resource sharing in control and eradication of the disease.

10. Direct communication with medical authority enable the zoonotic aspect of the disease is address timely.

11. Farmers and Livestock Association understanding on the disease and actions taken by the government to control and eradicate the disease minimize poultry production and market disruption (and improve farms bio-security).

12. Availability of compensation scheme is important. Reasonable rate will ensure cooperation by the farmers in culling operation.

13. At operation level Malaysia’s experiences showed:
   - Culling operation is more effective at night.
   - Handling of HPAI outbreaks require skill in crisis management
   -The operation provides learning opportunity to department staffs as well as veterinary          students
   - In addition to compensation, a suitable approach in explaining the rationale of culling will          ensure a good cooperation from farmers and villagers
   - Uninterrupted supply of equipments and materials for eradication will ensure a smooth          operation